Privacy Policy

This Privacy Policy explains how ToolHeads processes personal data when you use toolheadsnow.christmas. It applies to visitors, enquiry users, and anyone who interacts with our website or related notary services.

Effective Date As stated in policy
Scope All users of our services
Questions Contact

Contact Details

Email contact
Telephone contact
+44 7388 102639
Postal address
4 Dunlop Road, Stewarton, Kilmarnock, KA3 3DX
Privacy contact
01

Data We Collect

We may process identifiers, contact details, enquiry content, appointment or document details, technical data such as device and browser information, and usage data relating to site access and form submissions.

The categories collected depend on the pages visited and the services requested.
02

How We Collect Data

We collect data when you complete forms, send enquiries, request notary-related services, browse the site, or interact with cookies and similar technologies. We may also receive technical information from service providers that support the website.

Information comes from direct submissions, site activity, and limited technical records.
03

Cookie Types

The site may use session cookies, persistent cookies, and similar technologies. These may support core functionality, remember preferences, and help us understand how the site is used.

We use only standard cookie categories for operation, preference, and basic analytics where enabled.
04

Cookie Controls

You can usually block or delete cookies through your browser settings. Some cookies are needed for basic site functions, and limiting them may affect how the site works.

Browser settings and cookie controls can be used to limit non-essential cookies.

You may have rights to access, correct, delete, or object to certain processing of your personal data, and to request restriction in some cases. Where we rely on your consent, you may withdraw it for future processing.

Available rights depend on the nature of the data and any legal duties that apply.

Requests are handled on a case-by-case basis and may be limited where disclosure would affect another person, a legal obligation, or the integrity of our records. If a request cannot be fully met, we will explain the reason where appropriate.

We may need to confirm identity before acting on a request.

Retention periods depend on the type of data and the reason it was collected. We keep enquiry records, service records, and technical logs for a practical period, then delete or anonymise them when they are no longer required.

We keep information only for as long as needed for the relevant purpose or legal recordkeeping.

If we make material changes, we will update this page and may provide additional notice where appropriate. Continued use of the site after an update means the revised policy applies from its effective date.

We review this policy from time to time and record the latest effective version on the site.
01

How We Use Data

We use personal data to operate and secure the website, respond to enquiries, manage appointments or document-related requests, maintain records, monitor site performance, and meet legal or compliance obligations.

Processing is limited to operational needs and the handling of enquiries.
02

Service Providers

We may share data with hosting, security, analytics, and administrative providers that support the website and our operations. These parties act under contractual or confidentiality obligations and may process data only for the services they provide to us.

Service providers receive only the information needed to perform their functions.
03

Legal Disclosure

We may share personal data with public authorities, courts, or other parties where disclosure is required or permitted by law, or where needed to establish, exercise, or defend legal claims.

Disclosure may be necessary to comply with law, court orders, or lawful requests.